Environmentally Friendly Electric Forklifts Suppliers

How does Hecha Intelligent Equipment Co., Ltd. ensure the timeliness and quality of services when providing Environmentally Friendly Electric Forklifts and related services to win unanimous praise from customers and the industry?

1. Advanced production facilities and strict quality control
Hecha Intelligent Equipment Co., Ltd. has a modern production base covering an area of ​​48,000 square meters, equipped with advanced production equipment and technology. During the production process, the company strictly implements the ISO-9001 quality management system standards to ensure that each Environmentally Friendly Electric Forklift meets high quality standards. The company's products have also passed the European CE certification and the inspection of the China National Engineering Machinery Quality Inspection Center, further proving the safety and reliability of its products.

2. Comprehensive pre-sales service
Professional consultation: The company has a professional sales team that can provide customers with comprehensive product consultation and technical support. The sales team will recommend the most suitable environmentally friendly electric forklift according to the actual needs of the customer, and provide detailed product introductions and performance parameters.
On-site inspection: When necessary, the company will send technicians to the customer's site for on-site inspections to understand the customer's operating environment and needs in order to provide customers with more accurate solutions.
Customized service: According to the special needs of customers, the company can provide customized environmentally friendly electric forklifts to ensure that the products can fully meet the actual needs of customers.
3. Efficient in-sales service
Fast delivery: The company has a complete production plan and logistics system to ensure that Environmentally Friendly Electric Forklifts are delivered quickly within the time required by customers.
Installation guidance: After the forklift is delivered, the company will send professional technicians to the customer site for installation guidance to ensure that the forklift can be put into use correctly and safely.
Operation training: In order to allow customers to better use environmentally friendly electric forklifts, the company will provide customers with professional operation training, including forklift operation methods, precautions and daily maintenance.
4. High-quality after-sales service
Fast response: The company has a dedicated after-sales service team that can quickly respond to customers' repair and maintenance needs. Whether by phone, email or online platform, customers can contact the after-sales service team at any time.
Professional maintenance: The after-sales service team has professional maintenance technology and rich maintenance experience, and can quickly and accurately diagnose and solve problems that occur during the use of Environmentally Friendly Electric Forklifts.
Regular maintenance: In order to ensure the long-term and stable operation of the forklift, the company will provide customers with regular maintenance services. Maintenance includes checking the various performance indicators of the forklift, replacing worn parts, and performing necessary cleaning and lubrication.
Accessories supply: The company has a special accessories warehouse and reserves a large number of forklift accessories. When customers need to replace accessories, the company can quickly provide original accessories to ensure the normal operation of the forklift.
Customer feedback and improvement: The company attaches great importance to customer feedback. Through regular customer satisfaction surveys and after-sales service return visits, the company can timely understand customer needs and opinions, and make product improvements and service optimizations accordingly.
V. Strong technical support and innovation capabilities
Hecha Intelligent Equipment Co., Ltd. has 9 trademarks and 79 patents, which demonstrates the company's strength and innovation capabilities in forklift technology. The company continues to invest in R&D resources and is committed to developing more environmentally friendly, efficient and intelligent forklift products. At the same time, the company also actively cooperates with well-known domestic and foreign universities and research institutions to jointly promote the innovation and development of forklift technology.